Frequently Asked Questions

Glen Allen Grounds specializes in creating and maintaining beautiful outdoor spaces for residential and commercial properties. Our experience includes private residences, office parks, retail centers, industrial sites, HOAs and multi-family communities.

Yes. All of our clients receive an annual service agreements that include weekly maintenance in the growing season and winter monitoring. This ensures predictable budgeting, consistent service, and a single partner accountable for your grounds all year. All services are customized based on your property’s needs.

Absolutely. We provide design and enhancement planning for improving curb appeal, safety, drainage, and long-term health of your landscape. This includes new plantings, lighting, hardscape updates, seasonal color plans, and renovation projects.

Yes. Glen Allen Grounds provides full-service hardscaping design and installation, including pools, patios, walkways, retaining walls, seating walls, fire pits, stone borders, and more. We use high-quality materials and precise craftsmanship to ensure long-lasting results.

Absolutely. Whether you’re looking for a simple paver patio or a fully designed outdoor kitchen or entertaining area, we work with you to create a space that fits your property, your style, and your functionality needs.

We partner with trusted pool contractors to help clients design and coordinate custom pool builds. Our team handles the surrounding landscaping and hardscaping — including patios, lighting, plants, and drainage — to create a seamless, resort-style outdoor environment.

Yes. We frequently enhance existing patios, walkways, or pool areas with new stonework, updated plantings, lighting, drainage solutions, and outdoor living features. We can refresh your space or completely reimagine it.

We offer landscape and hardscape lighting solutions, including pathway lights, up-lighting, step lights, bistro lighting, and custom outdoor ambiance lighting to enhance safety and elevate the look of your property.

Yes — we offer 24/7 snow and ice removal for our commercial clients, including plowing, sidewalk clearing, salting, ice melt applications, and storm monitoring. Our goal is to keep your property safe, accessible, and operational throughout winter weather.

Our teams track weather systems days in advance, pre-treat surfaces when conditions allow, and deploy plows and crews on a priority schedule. We communicate with clients throughout the event and provide documented service records after each storm.

Clear communication and extraordinary customer service is at the center of everything we do at Glen Allen Grounds. We combine responsiveness, reliability, and proactive communication with trained crews who treat your property like their own. You’ll know when we’re coming, what we’re doing, and how we’re improving your grounds over time. Each crew is led by a trained foreman who follows a property-specific checklist. Our management team performs regular site inspections and communicates proactively with clients to ensure quality standards are met or exceeded.

Yes! The company was founded in 2013 and is owned and operated by Richmond-native, Eric Ellington.

Yes. Glen Allen Grounds is fully insured, licensed, and compliant with all state and local requirements. Safety and professionalism are core to our operations.

No. Each Glen Allen Grounds customer receives individualized pricing based on their specific project needs. You can request a quote by filling out this form or by contacting our team directly at 804-719-9156. We’ll schedule a walk-through, discuss your goals, and provide a detailed, customized estimate for your property’s needs. In the meantime, please visit our case study page for a few examples of projects and pricing.